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Entry
to competitions via premium rate numbers, particularly across
various media channels has seen a significant increase over
the last few years. We provide a comprehensive competition
script to cater for our media clients' needs. We have hosted
many competitions utilising our IVR platform, offering a complete
service including real time online statistics right through
to professional recordings in multiple languages for specialist
media.
We
offer highly competitive out payments on premium rate numbers
for competitions together with a very adaptable, user-friendly
experience for callers entering competitions.
Media
voting has experienced explosive growth recently with television
viewers, radio listeners and newspaper readers now being able
to take part in the experience and feel involved with their
views and opinions and witness the result.
We
have taken into account the very specific need to manage voting
campaigns successfully including the speed and accuracy of
result delivery, the capacity to manage high volumes of simultaneous
calls and the facility to offer a variety of IVR functions.
IV Response offer highly competitive out payments on single
charge premium rate, together with a managed service offering
quick and accurate results for all voting applications and
a user friendly experience for callers placing their votes.
Features
of this service
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This
flexible service allows you to pose any number of questions
to your customers. |
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The
questions asked can be answered either with a voice
file, such as in the case where you are asking for names
or addresses, or they can be answered with a key selection,
in cases where you are asking for contact telephone
numbers, (DTMF entry). |
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Details
of the call, including a time stamp, are delivered to
any e-mail you desire |
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Customers’
voice answers are delivered in a handy .wav format,
allowing playback on any PC. |
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Live
call statistics available via the web. |
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This
service is not available on any personal numbers. |
Regulatory
Requirements
The
premium rate industry is governed by PhonepayPlus, the body
responsible for regulating premium rate services within the
UK. PhonepayPlus have issued a code of practice that must
be adhered to by all service providers and network operators.
http://www.PhonepayPlus.org.uk/pdfs_code/11th_edition.pdf
IV
Response are unable to provision any numbers until service
providers have registered with PhonepayPlus http://www.PhonepayPlus.org.uk/service_providers/setting_up_services/application_forms/default.asp
and have applied for prior permission where necessary.
http://www.PhonepayPlus.org.uk/service_providers/setting_up_services/prior_permission.asp
If
all of this appears confusing to you, please do not worry.
Give us a call on 0870 005 5000 and we will be more than happy
to assist you, and help you to get you idea off the ground.
Click
here to enquire about the Competition service and number
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